Особенность обновления на версию 71 и последующее обновление данной версии на 71сп1, или выше : УКМ-4

Kryukov ➤ тебе продержка что нибудь ответила ? или
"Принята заявка на исполнение силами Техподдержки УКМ4" и тишина ...

Alexei ➤ Да, техподдержка ответила и велась переписка. Запросили расширенные логи COM-порта и самого фискальника во время ошибки. После анализа логов воспроизвели ошибку у себя и написали, что исправят в сервис паке. Сервис пак вышел, но QR-код не печатается. Написал снова, жду ответа.

Kryukov ➤ для расширенного лога что в ukm.ini писал ?
UKM_OPTIONS='--log-add=com1;fpsp'

13:06:16: 0x00004000: INFO: Global: ---------- Client v.71 Service Pack 1 started -----------
13:06:16: 0x0000c003: INFO: sound#40b09370: started
13:06:16: 0x00010004: INFO: licsvc#40b095b8: started
13:06:16: 0x00014005: INFO: mngsvc#0eae7020: started
13:06:18: 0x00004000: INFO: Global: database host:127.0.0.1 db:ukmclient user:ukm_terminal port:3306
13:06:18: 0x00004000: INFO: Global: ---------- Installed service pack 1 -----------
13:06:18: 0x0001c007: INFO: NTLP#40b0b178: started
13:06:18: 0x00020008: INFO: Connector to server#40b0b5c8: started
13:06:18: 0x00020008: INFO: NTLP#40b0b178: Socket 15 connected to 172.20.0.65: new channel 1085405464 created
13:06:18: 0x00024009: INFO: NtlpTrnManager: Remote username: ukm0000000hy807s. ptr = 40b1f918
13:06:18: 0x00024009: INFO: NtlpTrnManager: Answer for 172.20.0.121 host: remotehost, db = ukmclient, port = 3306, user = ukm0000000hy807s
13:06:18: 0x00028009: INFO: NtlpTrnManager: Remote username: ukm0000000hy807s. ptr = 40b1f918
13:06:18: 0x00028009: INFO: NtlpTrnManager: Answer for 172.20.0.121 host: remotehost, db = ukmclient, port = 3306, user = ukm0000000hy807s
13:06:18: 0x00020008: INFO: LOGIN: operation in complete
13:06:18: 0x0002c009: INFO: replication_from_server: Получение данных от сервера завершено: нет данных для передачи
13:06:18: 0x00030009: INFO: replication_to_server: Передача данных на сервер завершена
13:06:22: 0x00004000: INFO: hw: initializing
13:06:22: 0x00004000: INFO: hw: USB-COM UkmUsbComGetFromDB() Found ukm_hw_port=/mb1/com20 ukm_device=905(Весы ШТРИХ-СЛИМ)
13:06:22: 0x00004000: INFO: hw: USB-COM Configure() Found 1 usb-serial device(s) in DB.
13:06:22: 0x00004000: INFO: hw: USB-COM ConfFileRead() Loaded line "/mb1/com15 700 /sys/devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0"
13:06:22: 0x00004000: INFO: hw: USB-COM ConfFileRead() Loaded line "/mb1/com20 905 /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0"
13:06:22: 0x00004000: INFO: hw: USB-COM SysUsbComCheckConnected() "Весы ШТРИХ-СЛИМ" is connected at /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0 -> ttyUSB0
13:06:22: 0x00004000: INFO: hw: USB-COM Configured UkmHwPort=/mb1/com20 UkmDeviceID=905 (Весы ШТРИХ-СЛИМ)
13:06:22: 0x00004000: INFO: hw: USB-COM UkmUsbComGetUnconfigured() Found 0 unconfigured device(s)
13:06:22: 0x00004000: INFO: hw: USB-COM SysUsbComUpdateDevFiles() Updating device file links
13:06:23: 0x00004000: INFO: hw: HWDetectWait_N_devices() Detected 1 device(s), expected 1 device(s).
13:06:23: 0x00004000: INFO: hw: USB-COM SysUsbComCheckConnected() "Весы ШТРИХ-СЛИМ" is connected at /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0 -> ttyUSB0
13:06:23: 0x00004000: INFO: hw: USB-COM ClearScreenIfScreenWasUsed() m_screen_was_used=0
13:06:23: 0x00004000: INFO: hw: USB-COM configuration completed with result=1
13:06:23: 0x00004000: INFO: hw: Appending new keyboard port '/mb1/kbdp'
13:06:23: 0x00004000: INFO: hw: Appending new cashdrawer port '/mb1/cd'
13:06:23: 0x00004000: INFO: hw: Appending new COM port '/mb1/com'
13:06:23: 0x00004000: FATAL: diag: КОД НЕИЗВЕСТЕН НЕИЗВЕСТНАЯ ОШИБКА Anomalous parameter in /usr/local/storage/home/ukm/build-br-71-2016_06_20_17_43_54/ukm/libukm/component_fp_shtrihf.cpp(950) create No more data in tokenizer
13:06:24: 0x00004000: INFO: main: terminating global task's
13:06:24: 0x00004000: INFO: main: Threads shutdown: [attempt 1 of 3]
13:06:24: 0x00004000: INFO: hw: hotplug handler stopping ...
13:06:24: 0x00004000: INFO: hw: hotplug handler stopped
13:06:24: 0x00004000: INFO: hw: terminating poll task's
13:06:24: 0x00004000: INFO: replication_from_server: Получение данных от сервера прервано из-за ошибки
13:06:24: 0x00004000: INFO: Connector to server#40b0b5c8: Pending terminate request received
13:06:24: 0x00020008: INFO: Connector to server#40b0b5c8: finished
13:06:24: 0x00004000: INFO: sound#40b09370: Pending terminate request received
13:06:24: 0x00004000: INFO: licsvc#40b095b8: Pending terminate request received
13:06:24: 0x0000c003: INFO: sound#40b09370: finished
13:06:24: 0x00004000: INFO: mngsvc#0eae7020: Pending terminate request received
13:06:24: 0x00004000: INFO: NTLP#40b0b178: Pending terminate request received
13:06:24: 0x00004000: INFO: NTLP#40b0b178: Channel 1085405464 closed
13:06:24: 0x00004000: WARNING: PROTOCOL: ChannelDied
13:06:24: 0x00004000: INFO: replication_from_server: Получение данных от сервера прервано из-за ошибки
13:06:24: 0x0001c007: INFO: NTLP#40b0b178: finished
13:06:24: 0x00010004: INFO: licsvc#40b095b8: finished
13:06:24: 0x00014005: INFO: mngsvc#0eae7020: finished
13:06:30: 0x00004000: INFO: Global: -------- Terminate complete ----------
13:06:30:FATAL: ukmstart.sh: ukmclient exit code = 6
13:06:31:FATAL: ukmstart.sh: Standard error

Query failed: Error(1054) Unknown column 'sold_by_promo_price' in 'field list': SQL replace into receipt_item (store,cash_number,cash_id,id,receipt_header,var,item,name,var_quantity,quantity,total_quantity,price,min_price,blocked_discount,total,stock_id,stock_name,measurement,measurement_precision,classif,type,input,tax,position,remain,p. Пауза 60 сек.

winmasta ➤ Обновлялся до 71сп2, на той же кассе тот же косяк

11:50:19: 0x00004000: INFO: hw: initializing
11:50:19:FATAL: ukmstart.sh: ukmclient exit code = 139
11:50:19:FATAL: ukmstart.sh: Unknown error - rebooting system
11:50:19:FATAL: ukmstart.sh: Reboot counter=3 (limit=3)
11:51:30:FATAL: ukmstart.sh: Reboot counter limit(3) is reached!

Вылечил так-же, установкой патча. Бред какой-то.