9.1 Error Messages sm 500
Error No. Error Message Causes
0 PRINTER CASSETTE OPEN Cassette not inserts properly. Re-insert cassette again.
1 PAPER END Label sensor sense no label. No more labels. Replace label roll.
2 PLEASE PRESS FEED KEY Label miss feed, press FEED key to align label.
3 PLEASE PEEL LABEL Peel sensor activated, remove label away from sensor.
4 CHANGE LABEL SWITCH Remove cassette and set cassette switch to Label.
5 CHANGE RECEIPT SWITCH Remove cassette and set cassette switch to Receipt.
6 NON PRINT No manual printing.
7 UNIT PRICE OVERFLOW Please check unit price
8 TOTAL PRICE OVERFLOW Accumulated total price is overflow, check unit price.
9 NON LABEL No free format is programs. Set a free format or use standard format.
11 INSUFFICIENT SPACE Not enough printing place.
12 NON ADVERTISEMENT No such advertisement data or number exists.
13 READ FILE Read file errors. Memory problem. Please clear the memory.
14 NON SHOP NAME No such shop name data or number exists.
15 PRINTER HEAD NO CLOSE Thermal head no closed. Please close thermal head.
16 WRITE FILE Write file errors. Memory problem. Please clear the memory
17 NO MEMORY Not enough memory. Expand memory or delete unnecessary data.
18 FILE DELETE ERROR Delete file errors. Memory problem.
20 PLEASE REMOVE WEIGHT Fixed price item, please remove weigh.
21 PLU NOT EXIST No such PLU data or number exists.
22 TOTAL PRICE = 0 No total price for item. Unit price or weight is 0.
23 WEIGH ITEM Multiplication key cannot use for weigh PLU.
24 CANNOT USE IN PRE-PACK Accumulation is not allowed in Pre-pack mode.
25 PRESET KEY NOT SET Preset key does not have any preset function or PLU.
26 WEIGHT OVERFLOW Weight over maximum capacity when print.
27 NEGATIVE TOTAL PRICE After discount, total price is negative. Check discount setting.
28 TOTAL PRICE OVERFLOW Total price over the limit to display or print.
29 ILLEGAL OPERATION Operation procedure is incorrect, please check procedure.
30 QUANTITY = 0 Cannot print when quantity is 0. Please enter a quantity value.
31 PLEASE SET TARE VALUE When force tare is enable, a tare weight must be entered.
32 KEY INVALID Key pressed had no function or invalid in certain function.
33 NUMBER INVALID Only input number or number input is not in the function.
34 EXCEED MAX LIMIT Max. number of characters reach.
35 SIZE INVALID No such character size exists. Check the downloaded files.
36 MAIN GROUP NOT EXIST No such Main Group data or number exists.
37 PLU INVALID No such PLU data when copy PLU.
38 DEPARTMENT NOT EXIST No such Department data or number exists.
39 TAX FILE NOT EXIST No such Tax data or number exists.
40 CLERK NOT EXIST No such Clerk data or number exists.
41 PLEASE PRESS PLU KEY Press PLU (#) key. To save data in some procedure.
42 DATE INVALID Date is not in standard format. Please enter correct date format.
43 TIME INVALID Time is not in standard format. Please enter correct time format.
44 FUNCTION NOT EXIST No such function exists. Check SPEC.
45 KEY NOT ASSIGN Preset key data to be deleted do not exist.
46 KEY ALREADY ASSIGNED Preset key already been assigned with function or PLU.
47 LOGO NOT EXIST No such logo data or number exists.
48 LABEL INVALID No such label data.
49 PLU NOT AVAILABLE No such PLU data when scanner is use to scan PLU no.
50 DATA INVALID U1 only. Quantity setting incorrect when using FOR.
51 QUANTITY OVERFLOW Quantity data over the limit.
52 NO LINK No acknowledge from FL-1 when sending or receiving data.
53 SYSTEM ERROR Error when files sending to and receiving from FL-1
54 VERIFY ERROR Error when verifying files with FL-1.
55 TIME ERROR Date and time invalid when printing. Reset date and time.
56 BELOW MIN WEIGHT Weight is below min weight set when printing.
Error No. Error Message Causes
57 REC CHOSEN USED IN MG The record to be deleted is used by main group.
58 REC CHOSEN USED IN PLU The record to be deleted is used by PLU data.
61 ACC PRICE OVERFLOW Accumulated price over the limit.
62 ACC QUANTITY OVERFLOW Accumulated quantity over the limit.
63 PLEASE SET LABEL QTY Set print label quantity when the function is use.
64 NOT PREPACK MODE Some functions only valid in Prepack mode.
65 GRAND TOTAL OVERFLOW Grand total price over the limit.
66 ORG PRICE OVERFLOW Original price over the limit when discount is use.
67 INGREDIENT NOT EXIST No such ingredient data or number exists.
68 SPECIAL MSG NOT EXIST No such special message data or number exists.
69 TEXT NOT EXIST No such text data or number exists.
70 CLERK ASSIGN Clerk already assigned. Please choose another clerk.
71 NO PRINT AREA No print area on label for some function like text, ingredient etc.
72 USER INGRE NOT EXIST No such user ingredient data or number exists.
73 INSUFF ADVERT SPACE No enough print area to print advertisement.
74 DISCOUNT PRICE INVALID Target price not reach for Fixed Price discount.
75 PRINT INHIBITED Cannot print weigh item at Prepack mode.
76 ORG UPRICE OVERFLOW Original unit price over the limit when discount in use.
77 PLACE NOT EXIST No place of production data or number exists.
78 SELF SERVICE MODE Can only use Self-service procedure only.
79 OFF LINE Client cannot connect with Server.
85 TIME OUT Time out error.
86 PLACE INSUFF SPACE Data of place of location print area not enough.
87 NO ITEM CODE Using of function key-Item code
88 IMAGE NOT EXIST No such image data or number exists.
90 EXCESS DATA No such data to be correct when correction of data.
91 WEIGHT TOO LIGHT Weigh check function.
92 WEIGHT TOO HEAVY Weigh check function.
93 CLEAR ACCUMULATION Clerk accumulation not close when clearing transaction in floating clerk.
94 POINT AND SHOP Can only use Point And Shop procedure only.
101 SCROLL MSG NOT EXIST No such scroll message data or number exists.
102 SCROLL SEQ NOT EXIST No such scroll sequence data or number exists.
103 SCROLL SEQUENCE IN USE Scroll sequence already been use. Choose another sequence.
104 REC CHOSEN USE IN SCSQ The scroll message data is in used in the scroll sequence.
105 CLERK FILE FULL Maximum number of clerk use.
106 CLERK IN USE Calling the same clerk same time when in floating clerk.
112 ETHERNET COM. ERROR Server down. Check wire and sever scale.